We strive to ensure your satisfaction with every purchase. If you need to return a product, you can do so within 14 days for a full refund. Please note that original shipping costs are non-refundable, and return shipping costs are the customer’s responsibility.

Timeframe for returns

You have 14 days from the date of delivery to return a product for a refund.

How to request a return

1. Email pequest: contact us at info@aeroboticshop.com with your order number and the items you wish to return.
2. Approval process: once your return is approved, send the complete and undamaged products in their original packaging to the address provided.
3. Inspection and refund: we will inspect the returned items and process your refund using the original payment method. Please allow a few days for processing; iDEAL payments are usually processed the same day.

Required information for returns

When sending a return request, please include:

• Order number
• Items to be returned
• Reason for return
• Contact information (name, email, phone)

Return shipping costs

Return shipping costs are the customer’s responsibility. You will need to cover the cost of sending items back to us.