These terms and conditions outline the rules and regulations for the use of Aeroboticshop’s website and services. By accessing this website, we assume you accept these terms and conditions.

Definitions

• Aeroboticshop: Van der Noordaa Tech, based in Bennekom, registered with the Dutch Chamber of Commerce under number 94003491.
• Customer: the party with whom Aeroboticshop has entered into an agreement.
• Parties: Aeroboticshop and the customer collectively.
• Consumer: a customer who acts as an individual for private purposes.

Applicability

• These terms and conditions apply to all quotations, offers, activities, orders, agreements, and deliveries of services or products by Aeroboticshop.
• Deviations are only valid if explicitly agreed upon in writing by both parties.
• Any additional or deviating general terms and conditions from the customer or third parties are excluded.

Prices

• All prices are in euros, including VAT, and excluding any additional costs, unless otherwise stated.
• Prices may be adjusted at any time due to unforeseen cost increases.
• Customers have the right to cancel an agreement if prices increase significantly due to legal regulations.

Payments and Payment Terms

• Aeroboticshop may require a deposit of up to 50% of the agreed amount.
• The full amount must be paid within one month after delivery.
• Late payments will result in interest charges and may lead to suspension of delivery.

Right of Withdrawal

• Consumers may cancel an online purchase within a 14-day cooling-off period, provided the product is unused and all specified conditions are met.
• Cancellations must be submitted via info@aeroboticshop.com.
• Products must be returned within 14 days after the cancellation notice has been given.

Refund of Shipping Costs

• If eligible for a refund, Aeroboticshop will reimburse the purchase amount within 14 days after a valid cancellation.
• Return shipping costs are borne by the customer.

Warranty

• Warranty applies to manufacturing defects but does not cover damage caused by misuse or normal wear and tear.
• Claims must include proof of purchase and a detailed description of the issue.

Complaints

• Customers must inspect products as soon as possible and report any issues within one month.
• Detailed descriptions must be provided to enable Aeroboticshop to respond appropriately.

Liability

• Aeroboticshop is only liable for direct damages caused by intent or gross negligence.
• Liability is limited to the amount covered by insurance or the invoice value.

Shipping and Transfer of Risk

• During checkout, customers can choose between standard shipping and insured shipping.
• Standard shipping is uninsured. In this case, the customer assumes the risk of loss or damage once the package is handed over to the carrier.
• With insured shipping, Aeroboticshop remains liable until delivery or until compensation is paid by the carrier, up to the insured amount.
• Aeroboticshop advises customers to choose insured shipping for valuable or time-sensitive orders.

Applicable Law and Competent Court

• Dutch law applies to all agreements.
• Disputes will be resolved by the Dutch court in the district where Aeroboticshop is established.