Terms & Conditions

These terms and conditions apply to purchases, quotations, deliveries and use of Aeroboticshop services. The provisions below remain the governing terms.

Definitions

  • Aeroboticshop: Van der Noordaa Tech, based in Bennekom, registered with the Dutch Chamber of Commerce under number 94003491.
  • Customer: the party with whom Aeroboticshop has entered into an agreement.
  • Parties: Aeroboticshop and the customer collectively.
  • Consumer: a customer who acts as an individual for private purposes.

Applicability

  • These terms and conditions apply to all quotations, offers, activities, orders, agreements, and deliveries of services or products by Aeroboticshop.
  • Deviations are only valid if explicitly agreed upon in writing by both parties.
  • Any additional or deviating general terms and conditions from the customer or third parties are excluded.

Prices

  • All prices are in euros, including VAT, and excluding any additional costs, unless otherwise stated.
  • Prices may be adjusted at any time due to unforeseen cost increases.
  • Customers have the right to cancel an agreement if prices increase significantly due to legal regulations.

Payments and Payment Terms

  • Aeroboticshop may require a deposit of up to 50% of the agreed amount.
  • The full amount must be paid within one month after delivery.
  • Late payments will result in interest charges and may lead to suspension of delivery.

Right of Withdrawal

  • Consumers may cancel an online purchase within a 14-day cooling-off period, provided the product is unused and all specified conditions are met.
  • Cancellations must be submitted via info@aeroboticshop.com.
  • Products must be returned within 14 days after the cancellation notice has been given.

Refund of Shipping Costs

  • If eligible for a refund, Aeroboticshop will reimburse the purchase amount within 14 days after a valid cancellation.
  • Return shipping costs are borne by the customer.

Warranty

  • Warranty applies to manufacturing defects but does not cover damage caused by misuse or normal wear and tear.
  • Claims must include proof of purchase and a detailed description of the issue.

Complaints

  • Customers must inspect products as soon as possible and report any issues within one month.
  • Detailed descriptions must be provided to enable Aeroboticshop to respond appropriately.

Liability

  • Aeroboticshop is only liable for direct damages caused by intent or gross negligence.
  • Liability is limited to the amount covered by insurance or the invoice value.

Shipping and Transfer of Risk

  • During checkout, customers can choose between standard shipping and insured shipping.
  • Standard shipping is uninsured. In this case, the customer assumes the risk of loss or damage once the package is handed over to the carrier.
  • With insured shipping, Aeroboticshop remains liable until delivery or until compensation is paid by the carrier, up to the insured amount.
  • Aeroboticshop advises customers to choose insured shipping for valuable or time-sensitive orders.

Applicable Law and Competent Court

  • Dutch law applies to all agreements.
  • Disputes will be resolved by the Dutch court in the district where Aeroboticshop is established.

Related policies

For more information about our policies, please visit the following pages:

  • Shipping & Delivery: learn about our shipping methods, delivery times, and related costs.
  • Returns & Warranty: understand our return process and warranty conditions for a hassle-free shopping experience.