Terms & Conditions
These terms and conditions outline the rules and regulations for using Aeroboticshop's website and services. By accessing this website, we assume you accept these terms and conditions.
Definitions
- Aeroboticshop: van der Noordaa Tech, established in Haarlem, Chamber of Commerce no. 94003491.
- Customer: the party which Aeroboticshop has entered into an agreement with.
- Parties: Aeroboticshop and customer together.
- Consumer: a customer who is an individual acting for private purposes.
Applicability
- These terms apply to all quotations, offers, activities, orders, agreements, and deliveries of services or products by Aeroboticshop.
- Deviations are only valid if explicitly agreed upon in writing by both parties.
- Supplementary and/or deviating general terms of the customer or third parties are excluded.
Prices
- All prices are in euros, inclusive of VAT, and exclusive of other costs unless stated otherwise.
- Prices can be adjusted at any time due to unforeseen cost increases.
- Customers have the right to terminate an agreement if prices increase significantly due to statutory regulation.
Payments and payment terms
- Aeroboticshop may require a down payment of up to 50% of the agreed amount.
- The full amount must be paid within one month after delivery.
- Late payments will incur interest charges and potential suspension of delivery.
Right of withdrawal
- Consumers can cancel an online purchase within a 14-day cooling-off period if the product is unused and meets other conditions specified.
- Notification of withdrawal must be made via info@aeroboticshop.com.
- Products must be returned within 14 days after withdrawal notification.
Reimbursement of delivery costs
- If eligible for reimbursement, Aeroboticshop will refund purchase costs within 14 days of a valid withdrawal.
- Return costs are the responsibility of the customer
Warranty
- Warranty applies to manufacturing defects but not to damage from misuse or normal wear and tear.
- Claims require proof of purchase and detailed issue description.
Complaints
- Customers must inspect products as soon as possible and report any issues within one month.
- Detailed descriptions of issues must be provided to enable adequate response from Aeroboticshop.
Liability
- Aeroboticshop is liable only for direct damages caused by intent or gross negligence.
- Liability is limited to the amount covered by insurance or the invoice value.
Applicable law and competent court
- Dutch law applies to all agreements.
- Disputes will be resolved by the Dutch court in the district where Aeroboticshop is established.
Related policies
For more information about our policies, please visit the following pages:
- Shipping & Delivery: learn about our shipping methods, delivery times, and related costs.
- Returns & Warranty: understand our return process and warranty conditions for a hassle-free shopping experience.