Ordering & Shipping
Discover everything you need to know about ordering and shipping with Aeroboticshop. Learn the steps for ordering online or requesting quotes for large B2B orders. Get detailed information about our shipping methods, costs, and estimated delivery times. For details on returns and handling damaged goods, please visit our Returns & Warranty page. If you have any questions, our team is always here to help.
Ordering
How to Place an Order:
- Visit Aeroboticshop.
- Select "Store" from the menu and choose a product category.
- Review your selections by clicking the cart icon.
- Click "Proceed to checkout."
- Enter your shipping information.
- Confirm your order and complete the payment process.
For assistance, contact support@aeroboticshop.com or use the contact form.
Ordering by E-mail:
Email info@aeroboticshop.com with your product details and quantities. You can also request a quote for B2B medium to large orders.
Discount Codes:
- Proceed to checkout with your selected items.
- Enter your discount code in the "Coupon code" field.
- Click "Apply" to update your order total.
Shipping
Shipping methods
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DHL Express
DHL ExpressFast and reliable shipping both nationally and internationally, with advanced tracking and efficient delivery times.
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Shipping costs
- PostNL: flat rate of €10
- DHL Express: calculated during checkout
Shipping times
- We aim to ship your order within 2 business days.
- PostNL: Up to 7 days (international).
- DHL Express: 1-3 business days (international).
- National orders: Delivery within 24 hours.
Tracking orders
You will receive an email with a tracking link once your order has shipped. If you don’t receive it, contact support@aeroboticshop.com.
Damaged Orders:
If your order arrives damaged, contact info@aeroboticshop.com immediately with your order number and a description of the damage.
International delivery
We deliver internationally using DHL Express and PostNL.
For more detailed information and assistance, please visit our Contact page.
Additional information
Delivery restrictions
Certain items may have delivery restrictions based on destination or local regulations. Contact us for more details.
Customs and duties
For international orders, customers are responsible for any customs duties or taxes that may apply. Ensure you are aware of your country’s import regulations.
For more detailed information and assistance, please visit our Contact page.