These terms and conditions outline the rules and regulations for using Aeroboticshop's website and services. By accessing this website, we assume you accept these terms and conditions.

Definitions

• Aeroboticshop: van der Noordaa Tech, established in Haarlem, Chamber of Commerce no. 94003491.
• Customer: the party which Aeroboticshop has entered into an agreement with.
• Parties: Aeroboticshop and customer together.
• Consumer: a customer who is an individual acting for private purposes.

Applicability

• These terms apply to all quotations, offers, activities, orders, agreements, and deliveries of services or products by Aeroboticshop.
• Deviations are only valid if explicitly agreed upon in writing by both parties.
• Supplementary and/or deviating general terms of the customer or third parties are excluded.

Prices

• All prices are in euros, inclusive of VAT, and exclusive of other costs unless stated otherwise.
• Prices can be adjusted at any time due to unforeseen cost increases.
• Customers have the right to terminate an agreement if prices increase significantly due to statutory regulation.

Payments and payment terms

• Aeroboticshop may require a down payment of up to 50% of the agreed amount.
• The full amount must be paid within one month after delivery.
• Late payments will incur interest charges and potential suspension of delivery.

Right of withdrawal

• Consumers can cancel an online purchase within a 14-day cooling-off period if the product is unused and meets other conditions specified.
• Notification of withdrawal must be made via info@aeroboticshop.com.
• Products must be returned within 14 days after withdrawal notification.

Reimbursement of delivery costs

• If eligible for reimbursement, Aeroboticshop will refund purchase costs within 14 days of a valid withdrawal.
• Return costs are the responsibility of the customer

Warranty

• Warranty applies to manufacturing defects but not to damage from misuse or normal wear and tear.
• Claims require proof of purchase and detailed issue description.

Complaints

• Customers must inspect products as soon as possible and report any issues within one month.
• Detailed descriptions of issues must be provided to enable adequate response from Aeroboticshop.

Liability

• Aeroboticshop is liable only for direct damages caused by intent or gross negligence.
• Liability is limited to the amount covered by insurance or the invoice value.

Applicable law and competent court

• Dutch law applies to all agreements.
• Disputes will be resolved by the Dutch court in the district where Aeroboticshop is established.