Terms & Conditions

These terms and conditions outline the rules and regulations for using Aeroboticshop's website and services. By accessing this website, we assume you accept these terms and conditions.

Definitions

  • Aeroboticshop: van der Noordaa Tech, established in Haarlem, Chamber of Commerce no. 94003491.
  • Customer: the party which Aeroboticshop has entered into an agreement with.
  • Parties: Aeroboticshop and customer together.
  • Consumer: a customer who is an individual acting for private purposes.

Applicability

  • These terms apply to all quotations, offers, activities, orders, agreements, and deliveries of services or products by Aeroboticshop.
  • Deviations are only valid if explicitly agreed upon in writing by both parties.
  • Supplementary and/or deviating general terms of the customer or third parties are excluded.

Prices

  • All prices are in euros, inclusive of VAT, and exclusive of other costs unless stated otherwise.
  • Prices can be adjusted at any time due to unforeseen cost increases.
  • Customers have the right to terminate an agreement if prices increase significantly due to statutory regulation.

Payments and payment terms

  • Aeroboticshop may require a down payment of up to 50% of the agreed amount.
  • The full amount must be paid within one month after delivery.
  • Late payments will incur interest charges and potential suspension of delivery.

Right of withdrawal

  • Consumers can cancel an online purchase within a 14-day cooling-off period if the product is unused and meets other conditions specified.
  • Notification of withdrawal must be made via info@aeroboticshop.com.
  • Products must be returned within 14 days after withdrawal notification.

Reimbursement of delivery costs

  • If eligible for reimbursement, Aeroboticshop will refund purchase costs within 14 days of a valid withdrawal.
  • Return costs are the responsibility of the customer

Warranty

  • Warranty applies to manufacturing defects but not to damage from misuse or normal wear and tear.
  • Claims require proof of purchase and detailed issue description.

Complaints

  • Customers must inspect products as soon as possible and report any issues within one month.
  • Detailed descriptions of issues must be provided to enable adequate response from Aeroboticshop.

Liability

  • Aeroboticshop is liable only for direct damages caused by intent or gross negligence.
  • Liability is limited to the amount covered by insurance or the invoice value.

Applicable law and competent court

  • Dutch law applies to all agreements.
  • Disputes will be resolved by the Dutch court in the district where Aeroboticshop is established.

Related policies

For more information about our policies, please visit the following pages:

  • Shipping & Delivery: learn about our shipping methods, delivery times, and related costs.
  • Returns & Warranty: understand our return process and warranty conditions for a hassle-free shopping experience.