Customer Service

Choose the topic that best matches your question. These routes help you find the right information or send the details our team needs to assist efficiently.

Product support

Get help with product selection, compatibility, setup or troubleshooting for components purchased from Aeroboticshop.

Go to product support

Contact Aeroboticshop

Send a general question, order reference or project enquiry directly to our team.

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Frequently asked questions

Find quick answers about ordering, payment, delivery, product support, returns and B2B requests.

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Ordering & delivery

Review order processing, shipping, tracking, international delivery and damaged-shipment guidance.

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Payment options

See available payment methods, secure-checkout information and guidance for international payments.

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Returns & warranty

Start a return, report transport damage or prepare the information required for a warranty question.

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B2B orders and quotations

Request pricing, availability and supply support for volume orders, recurring demand or technical projects.

Request B2B supply