Returns & Warranty
At Aeroboticshop, we are committed to ensuring your satisfaction with our products and services. If you need to return an item or inquire about a warranty, our policies are designed to make the process as straightforward as possible. Please review the information below for details on returns and warranties, and don’t hesitate to contact us if you need further assistance. We are here to help.
Return policy
You can return products within 14 days for a full refund. Please note that shipping costs are non-refundable, and return shipping is at your expense.
Timeframe for returns
You have a 14-day window to return a product for a refund.
How to request a return shipment
- Email info@aeroboticshop.com with your order number and the items to be returned.
- After approval, send back the complete and undamaged products in their original packaging to the provided address.
- We’ll inspect the items and refund your payment via the original method.
- Allow several days for processing; iDEAL payments are usually same-day.
Return form must include
- Order number
- Items to be returned
- Reason for return
- Contact info (name, email, phone)
Return shipping Costs
Return shipping costs are the customer’s responsibility. You’ll need to cover the cost of sending items back to us.
Warranty
Our products are warranted against manufacturing defects. The warranty period varies by product, so please refer to the specific warranty information. This warranty does not cover misuse, accidents, or unauthorized repairs. To claim, provide proof of purchase and a detailed issue description. Contact support@aeroboticshop.com for help.
